Frequently Asked Questions

The Silent Wristband
How does the vibration wake me up?
The Zensy™ wristband uses a silent, rhythmic vibration motor. It stimulates your nervous system directly through your wrist. It is strong enough to wake you up effectively, but gentle enough not to startle you like a loud noise alarm would.
Do I need a smartphone app to use it?
No! Zensy is designed for a "Digital Detox" bedroom. You can set the time and alarm directly on the device itself. No Bluetooth, no radiation, and no phone needed near your bed.
Is it comfortable to sleep with?
Yes. The strap is made of soft, medical-grade silicone that is lightweight and breathable. Most of our customers forget they are wearing it after a few minutes.
How often do I need to charge it?
The battery life is excellent. On a single charge, the Zensy wristband can last up to 2-3 weeks depending on usage. It charges easily via any standard USB port (cable included).
Sleep Tape & Nasal Strips
Is the Mouth Tape safe? What if my nose gets blocked?
Safety is our priority. Our Sleep Tape features a small central vent that allows for limited mouth breathing if absolutely necessary. However, if you have a severe cold or completely blocked nose, we recommend using only the Nasal Strips until you recover.
I have a beard. Can I use the Sleep Tape?
Yes, but for the best seal and comfort, we recommend applying the tape horizontally on the lips rather than the surrounding skin. The adhesive is gentle, but removing it slowly is recommended if you have heavy facial hair.
Can I use the Nasal Strips for sports?
Absolutely. Zensy™ AirFlow Pro strips are used by many athletes to increase oxygen intake, lower heart rate, and improve endurance during running or gym sessions.
Shipping & Guarantee
What if the product doesn't work for me?
We offer a 30-Night Risk-Free Guarantee. We know it takes time to build new sleep habits. If you don't feel more rested after 30 nights, simply contact us at support@zensysleep.com for a full refund.
How long does shipping take?
Orders are processed within 1-2 business days.
  • USA & UK: 6-12 business days
  • Europe: 7-15 business days
  • Rest of World: 10-20 business days
You will receive a tracking link via email as soon as your package ships.
Is the packaging discreet?
Yes, we ship in standard, unbranded packaging to ensure your privacy and reduce theft risk during transit.